About Us 2018-01-25T15:42:34+00:00

About Fix City

We Built This City…

Fix City is a family-owned and operated business specializing in cell phone, computer, and other portable device repairs.

In addition to repairs, Fix City sells a wide selection new and Certified Pre-Owned electronics including smartphones and computers.  We’ll even buy your old phone or accept it as a trade-in towards a new device!

Check out our shop to see what’s in stock today!

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Fix City ranks among the highest recommended businesses in Orlando!

Repairs Performed
Viruses Removed
Happy Customers
About Fix City

Jaime Cardenas, owner and lead technician at Fix City, has over 15 years of experience repairing consumer electronics and has worked for large retail corporations including Verizon, Circuit City, and Staples.  In addition to his vast experience as a technician and store manager, Jaime also holds an MCP certification (Microsoft Certified Professional).

When he’s not fixing your phones, Jaime trains in the martial art of Brazilian Jiu-Jitsu.  He is able to take the skills he learns through BJJ and channel them into his everyday business practices.

“In both Brazilian Jiu-Jitsu and business, it takes time to reach your goal.  It’s not a sprint, it’s a marathon…and the journey is the best part.

Our Mission

To provide honest and knowledgeable repair services of the highest quality, while maintaining 100% customer satisfaction.

Frequently Asked Questions

Why choose Fix City? 2017-07-05T22:20:52+00:00

We have over 15 years of experience in the retail and customer service industries, including “big-box” retail stores. We understand the importance of a great customer experience, and how difficult it is to find a knowledgeable and honest repair shop. Fix City aims to address all of our customers’ needs and meet their expectations every single time. Feel free to check our testimonials, and read what other customers have to say about us!

Do I need an appointment? 2017-07-05T22:19:26+00:00

No, we do not require appointments for repairs. We accept walk-in repairs during our regular business hours, so feel free to stop by for a free diagnostic!

How much will my repair cost? 2017-07-05T22:19:14+00:00

Repairs costs vary greatly depending on the device, service type, and cost of replacement parts. We list many of our repair prices on our web site, but are always happy to provide customized estimates after performing a free diagnostic check on your device.

How long will it take to repair my device? 2017-07-05T22:18:57+00:00

We attempt to provide an accurate turnaround time when you bring in your device for service, and pride ourselves on adhering to the promised time frame. Most repairs are completed within a couple of days if we have the parts in stock, however some repairs can take a little longer. For time sensitive repairs we offer rush services at an additional fee.

What are the most common types of repairs you perform? 2017-07-05T22:18:46+00:00

We do all kinds of repairs, most commonly smartphone screen replacements, computer virus removals, and data backups.

Is my repair guaranteed? 2017-07-07T14:49:37+00:00

Yes! Fix City offers a 90-day guarantee on all services and repairs! If your device was mis-diagnosed by our technicians we will perform the necessary repairs for free, the customer just has to pay for the necessary parts (if any).

Still have questions?

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